Shiftconnector AI Suite
Winner
Excellence in Business to Business
Information Technologies | Industry Specific and Service Software

Details
Eschbach’s Shiftconnector AI Suite offers cutting-edge AI modules for the pharmaceutical and chemical industries: Smart Search and Smart Solutions, and Shiftconnector Copilot. Smart Search, a semantic search, extracts valuable information from shift logs and other unstructured data sources in seconds. Smart Solutions structures and aggregates historical shopfloor records, uncovers root causes, suggests solutions, and provides context for faster time to resolution. Copilot uses GenAI to handle user queries in natural language, leveraging institutional knowledge for rapid root cause analysis and continuous improvement processes.
The Jury‘s Statement
Efficient shift handovers and the use of operational data remain key challenges in the pharmaceutical and chemical industries, particularly given the increasing complexity of industrial processes. The »Shiftconnector AI Suite« provides a progressive solution by leveraging artificial intelligence to make information from unstructured data sources quickly accessible, accelerate root cause analyses, and propose actionable solutions. A particularly notable feature of the suite is its ability to seamlessly link operational knowledge with data-driven decision-making through semantic search functions and generative AI. This intelligent and user-friendly software demonstrates a clear focus on industry-specific needs and convincingly illustrates how digital technologies can sustainably enhance the efficiency and safety of industrial processes.








