Description Arendicom is an e-commerce expert for brand manufacturers. The service provider works on an international scale, offering B2B & B2C solutions with a focus on retailer integration (retailers, distributors, stores) and a service package for business operations. Here Arendicom takes over all service and payment processing. The manufacturer sells in partnership with the retailer instead of acting as a competitor to retail. Consumers order in the branded online shop and the local retailer, which is geographically close to the customer, delivers. Alternatively, the customer can collect on site via click & collect. A hybrid model with a good mix of digital commerce and brick-and-mortar retail, supporting local commerce and thus sustainability. Jury statement Brick-and-mortar retailing is falling further and further behind booming online trade, and not just in the pandemic era. Shop owners are hit particularly hard if manufacturers offer their goods directly in eCommerce and in this way become competitors. arendicom is an eCommerce service provider that has found an elegant solution to this problem. By making brick-and-mortar outlets the suppliers of a product ordered in an online shop, it integrates the former actively in the eCommerce business of the manufacturer. A fair win-win system that benefits all parties concerned. And because the dealer that is geographically closest to the customer delivers the goods, transport routes are shortened and so the environment is protected.