Sozialversicherung Aargau SVA
Description
Aargau Social Insurance has completed the digital transformation of the premium reduction for compulsory health insurance with a clear use case, a complete online procedure. The processing of the premium reduction is highly innovative and unique. The data from tax offices, resident controls and health insurance companies is processed through a fully automated electronic data exchange. The registration can be made 100% online and without media interruptions in just five clicks. The seamless connection of various interfaces, including electronic data exchange, was implemented extermely easily and with a high degree of automation (including bot and IVR solutions).This has created significant added value for all share- and stakeholders involved.
Jury statement
The online application for the premium reduction is an excellent example of a successful digital transformation. Above all, the high level of user-friendliness and the resulting acceptance not only makes administrative processes simpler and more convenient for customers, but also significantly reduces the workload of employees. The Aargau SVA social insurance company has thus taken a major step in the right direction.
Gold
Excellence in Business to Consumer
E-Business Company SVA Aargau Development SVA Aargau
Kanton Aargau
M&S
Previon Plus AG Share
E-Business Company SVA Aargau Development SVA Aargau
Kanton Aargau
M&S
Previon Plus AG Share